These are to follow once a procedure is in place with Surrey on how these are shared and distributed.
Action Cards – these are the top five or six trends we hear each month as a team. These are then passed to the appropriate teams for feedback. The idea is to help inform and influence policy and practice.
Appreciation Cards – these are examples of positive messages we receive each month. Any positive messages about other teams will be included and passed directly to the Advisor/Officer and their manager.