Learners –Single Point of Access (L-SPA)

This is the team that receive the request for EHC Needs Assessments and are the first 6 weeks of the EHCP process:

“The Learners Single Point of Access (L-SPA) was created as part of Surrey’s vision and drive to ensure that all our children have access to a good quality education and receive timely help and support where there is a concern about the development or learning needs of a child. We know that access to high quality, evidence-based information can be key in changing the direction of travel or improving the quality of the journey itself for families. We also know that delays in communication and families having to repeat their story can be frustrating, so we set out to develop and improve our services, to achieve the best outcomes for children and young people and work together in a timely and solutions focussed manner” – taken from the Local Offer website.

The L-SPA does not replace any existing services.  The idea is to ‘add value to them acting as a single point of access to the right services for a child’s needs and to help everyone who works with, or cares for, our most vulnerable children and young people to navigate the system’.

The L-SPA can:

  • help all professionals involved in meeting the special educational needs (SEN) of children and young people aged from 0 to 25 years old through two easy to access pathways:
  • L-SPA Request for Support
  • Request for Assessment.

There will still be an Early Years request for support form in addition to the above.

To make a request for an EHC Needs Assessment please see our Informaiton.

Important phone numbers:

  • L-SPA on 0300 2001015 (this is answered by the contact centre or the additional learning support service. They answer general questions, find out and pass you onto your Case Officer or will signpost to a Triage Team).
  • Professional Helpline Number on 0208 547 8260.