Useful contacts for Mental Health concerns

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Mental Health Crisis Support:


  • If your life is at risk and you feel unable to keep yourself safe, you need an emergency service.
  • A&E departments are open 24 hours a day or you can call 999.

CYP Haven

  • Mental health crisis service for young people age 10-18.
  • 4pm to 8.30pm weekdays, 12pm-6pm weekends.
  • CYP Haven website

Extended Hope via Emergency Duty Team (EDT)

  • For young people age 11+ in a mental health crisis.
  • 01483 517898 operates 5pm to 11pm 7 days a week.
  • Extended Hope website

The Mental Health Crisis Helpline

  • Is a telephone service offering support to those who are experiencing a mental health crisis.
  • Lines are open 24 hours, seven days a week, call 0800 915 4644 or text 07717 989024.
  • Mental Health Crisis helpline website

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Mental Health support services:

CAMHS Single Point of Access

  • A single point of contact for referrals to Surrey and Borders Partnership services is called the CAMHS Single Point of Access.
  • Referrals can be made by all health, education and social care practitioners, for example GPs and teachers.
  • If a child or young person is already known to a team, please contact them directly.
  • CAMHS referrals website

CAMHS Community Teams

  • Work across Surrey, promoting good mental health and provide assessment and treatment to children and young people up to the age of 18 with mental health concerns.
  • CAMHS Community teams website

CAMHS Eating Disorders Service


  • Sexual trauma assessment recovery and support for young people who have been affected by sexual abuse.
  • STARS website


  • Online counselling, self-help and moderated peer support for young people age 10-18.
  • Kooth website

Learning Space








  • Works to make sure there is always someone there for anyone who needs someone.
  • Samaritans website


  • Shout 85258 is a free, confidential 24/7 text support service.
  • Shout website


  • Charity that supports positive mental health in teenagers.
  • Stem4 website

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Mental Health Support Services (Age 18-25)


CAMHS Mindful Service

CAMHS Youth Counselling Service

Step by Step

The Mary Francis Trust

The Mix

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Mental Health Support in Schools Surrey Services:

CAMHS Child Wellbeing Practitioners

CAMHS Primary Mental Health Team


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Mental Health Support Services (Care Leavers, Looked After Children and Adoption):

Children in Care Services (3Cs)

Mindsight Surrey CAMHS

Post Order Support Service

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  • Information, advice and guidance to help support bereaved children and young people and those facing death of a loved one.
  • Jigsaw website

Child Bereavement UK (CBUK)

  • Offers support, guidance and information to families when a child or young person is facing bereavement.
  • Call 08000 28840.
  • Child Bereavement UK website

Winston’s Wish

  • A charity that supports children and young people after the death of a family member.
  • Winston’s Wish offers freephone support, email service and drop in advice.
  • Call 08088 02002
  • Winston’s Wish website

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Bereavement by Suicide

Surrey and Borders Partnership Finding Your Way booklet

Surrey Suicide bereavement support service

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